Returns & Exchanges

At Regis Salons UK, we want you to be completely satisfied with your professional hair care and styling purchases. If you are not happy with your order, you can return unused and unopened products within 28 days of receipt for a full refund.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened packaging and have been purchased within the last 28 days to qualify for a return.

• 2.
  Contact Customer Care

  Email our support team with your order number and reason for return to receive a unique Return Authorization number and the correct return address.

• 3.
  Package Your Items

  Securely pack your products to prevent damage during transit, ensuring the Return Authorization number is clearly visible on the outside of the parcel.

• 4.
  Ship and Track

  Send your package via a tracked courier service and retain your proof of postage until your refund has been processed by our warehouse team.